In Hilo store we like to give our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.
I do not accept returns for sale, custom or personalized orders because of the nature of these items, unless they arrive damaged or defective. Please contact me within 14 days of delivery
and ship items back within 30 days of delivery.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Unfortunately, I don't accept cancellations after 24 Hrs. But please contact me if you have any problems with your order.